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Privacy Policy

Last updated: November 3, 2026

This policy explains what information Casa Jupiter, Inc. collects when you use casajupiter.com or buy from us, and what we do with it.

What we collect

Contact details: name, phone, email, and delivery or billing address.
Business details, if you give them: trade name and Hacienda IVU-exemption or reseller certificate.
Your orders, quotes, returns and messages with us.
Technical data from your visit: IP address, browser, pages viewed, and cookies.
Card payments are processed by Stripe. Casa Jupiter does not receive or store your full card number.

How we use it

To process, deliver and follow up on your orders and returns.
To calculate and report IVU and meet other legal and accounting obligations.
To answer your questions and update you on your order.
To send you offers only if you asked for them. You can unsubscribe at any time.
To protect the store against fraud and abuse.

Who we share it with

We do not sell your information. We share it only with those who need it to serve you:

Odoo, the platform that runs our online store and sales systems;
Stripe, for card payments;
the courier service that delivers parcels (large equipment travels on our own truck);
authorities, when the law requires it.

Cookies and analytics

We use cookies needed for the cart, your session and security, and Odoo's own analytics to understand how the store is used. We do not use Google Analytics, the Meta pixel, or advertising cookies. You can delete or block cookies in your browser, though the cart may stop working.

How long we keep it

We keep orders and invoices for 7 years, as Hacienda requires. Other data is deleted or anonymized when you ask, or after 3 years without a purchase, unless the law requires us to keep it.

Your choices

Ask for a copy of your data or for corrections.
Ask us to delete your account and any data we are not required to keep.
Unsubscribe from our offer emails.

Send your request in writing to info@casajupiter.com. We reply within 30 days.

Security

We protect your information with encrypted connections and access limited to those who need it. If an incident affects your personal data, we will notify you as Puerto Rico and federal law require.

Children

The store is for businesses and adults. We do not knowingly collect information from children under 13.

Changes and contact

If we change this policy, we will post the new version here with its date. Questions: info@casajupiter.com, 787-785-3018, Calle Barbosa #21, Bayamón, PR 00961.